Using Blackrose for Beginners
Follow step by step instructions on how to use black rose or Hive. (Only difference is Hive doesn't have VOD or Series)
Cleaning your firestick
Here's a step-by-step video on cleaning the cache in your Firestick to address slow performance or other issues. IMPORTANT: Avoid clearing an app's data, as this will erase your sign-in and favorites information. Ensure you clear the cache for every app, even those you don't use.
If you encounter an unwanted app, first scroll to the app, then click to select options within the app, force stop it, then clear the cache and data, and finally uninstall it to eliminate all residuals.
Update Firestick / Reboot Internet
Amazon regularly pushes out system updates to add new features, fix bugs, and improve device security..
You can easily update your Firestick, Fire TV Cube, or Fire TV Television within the system settings of your device whenever a new version of Fire OS is available. Watch the video on the left to do this.
Things to Check For Buffering
This video instructs on how to check your internet speed and provides numerous solutions to reduce buffering in most situations, unless an update to your internet plan is necessary.
Re-Pair remote to Firestick and TV
Did the batteries die? Now, after inserting new batteries, has the remote stopped working? Or did you switch to a new TV?
How to connect to your wifi
If you changed your wifi or lost connection, this is a simple fix to get connected.
New WI-FI Network Tools and Understanding
Set of Tools within the firestick to help undertand your signal strength and get the most of your internet. For those who are not tech savy and need help you can contact us and we will come out and help for a nominal fee for a house call.